Refunds & Exchanges Policy

30-DAY RETURN/REFUND POLICY ON OUR ENTIRE PRODUCT CATALOGUE

TrustTheSite includes a 30 day refund guarantee on GeoTrust®, Symantec™, Thawte®, RapidSSL®, and Comodo® SSL Certificate products. The refund/cancellation request must be made by contacting your account manager on certmaster@trustthesite.com for the specific order in question. All refund/cancellation requests must be submitted within 30 days of the initial order date.

Any product subject to a successful refund/cancellation request must not be in use, must be un-installed and/or deleted. TrustTheSite may refuse to cancel and/or refund any order that is in use, not un-installed and/or not deleted. We guarantee the quality of all our products with a full replacement, refund or store credit of anything you order from our websites or by any other means. We will issue a store credit or refund upon request by the account holder anytime up to 30 days after the purchase.

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